Personal Data Protection Policy

PERSONAL DATA PROTECTION

At GRUPO SANVAL S.A.S. we take customer privacy seriously and take every reasonable measure and precaution to protect and secure your personal data. 

When we ask our customers to fill up their personal information for future identification, we make sure this information is used under the terms and conditions specified on this document. The following policy of Personal Data Protection establishes the terms and conditions in which our company GRUPO SANVAL S.A.S., identified in Colombia with Tax ID # 901.075.966, gathers, processes, manages and protects the information provided by our customers when using our web site.

GRUPO SANVAL S.A.S. manages in a secure way the information obtained by our customers on our web site through risk analysis, security procedures and safety measures for potential incidents, compliance and maintenance of a contingency plan designed to revise, audit and improve our information security management system to obtain the ideal safety levels.

Information that is collected

Our web site will collect authorized personal information such as: Name, e-mail address, location address. When necessary, further information will be requested, in order to process, deliver or bill a sales order. This information will only be provided to authorized personnel from our company.

We at GRUPO SANVAL S.A.S. work on the premise that the information given on our web site is true. We do not accept, nor do we manage, information data from minors under 14 years old, without parent or legal guardian consent.

Use of the Information collected

The data collected from our customers through our web site is used particularly to maintain a register of users, sales orders, and information necessary to improve the quality of our products, services and our brand in general. We may send emails periodically with special sales, new products or other advertisements we consider relevant for our customers or that may give them a benefit. These emails will be sent to the email address provided by you, the customer, and the subscription can be cancelled at any time.

GRUPO SANVAL SAS is highly committed with the compliance of our personal data protection policy. We work with advanced software and we constantly update them to ensure we don´t have unauthorized access to our data.

For us the security of the information provided by our customers is very important. The only way we would share that information is with your agreement so we identify or contact you and also to protect your rights, the rights of GRUPO SANVAL SAS or as required and permitted by law.

Cookies

Cookies are files stored on our customer´s browser which can be used for marketing purposes. When you, our customer, accept cookies the information obtained is used to measure web traffic and facilitate future visits to a website. Another purpose of cookies is to recognize a specific customer and offer him a personalized service.

Our web site uses cookies to identify the web pages that are visited frequently. This information is used only for statistical analysis and it’s afterwards eliminated permanently. The customer can eliminate cookies at any time from their computer. However cookies are useful to offer a better service on a web site. They do not provide access to the customer’s computer, unless the customer gives the information to the applicant. Customers are able to accept or deny the use of cookies; however most of the navigators accept cookies automatically as it helps customers get a better service. You can change the configuration of the computer to decline cookies. If the customer decides to decline cookies they may not be able to use some of our services.

In case customers have any doubts or questions regarding this personal data protection policy, they can contact us via e-mail ventasexpo@territorio.co or in person at our office located in Calle del Curato # 38-82, Old Town, Cartagena, Colombia.

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